Ordering Agreement
1) By Bank Transfer or EFT (Electronic Fund Transfer)
Akbank, Finasbank, Garanti Bank, T.You can do this to any of our Işbank and Yapı Kredi Bank accounts (TL
2) With your credit cards through our site
You can take advantage of our online single payment to all types of credit cards or online installment from Akbank. For online payments, the amount will be withdrawn from your credit card at the end of your order. If your order is cancelled due to possible order cancellation or inventory problems, your credit card will be refunded within 3 business days.
3) Refund of the Order Price
In case of cancellation of your orders for possible reasons; XXXXXX Limited Company will refund the product price to your account and/or credit card within three business days. However, you must provide your bank account information and/or credit card information to the financial authorities of our company in an accurate and complete manner.
4) Delivery
We strive to deliver the products you have ordered to the cargo on the same day. For products that take time to supply, the shipping delivery time is 3 business days, as indicated in the product detail. Jul: You will be informed in case of delivery that is likely to be delayed.
In order for the product delivery to be carried out without interruption, please provide the address of your location as the delivery address during the day.
Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our company based in Istanbul will be sent by XXXXXXXX cargo company. After your orders are confirmed, they will be delivered to the Cargo company no later than 2 (two) business days later.
You can consult with our customer representative to discuss different delivery terms. In addition, cargo deliveries are valid only for Turkey
5) Payment Tracking
If the system in question cannot perform the operation due to any problems, our visitor is informed of this situation as a result of the payment page.
In case of any error at the specified address, a connection is established with the ordering person in relation to the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent after the transfer of the order.
We are responsible to the bank where we use the credit card system as well as the customer for the delivery of the delivery.
Please pay attention!
Please open and check the packages that you think have been damaged during shipment in front of the company official you have received. If you believe that there is any damage to the product, do not deliver the product by attaching a report to the shipping company.
It is accepted that the cargo company has fully fulfilled its duty after the product has been delivered.
If the product is damaged: Send the prepared minutes to fax number 0212 XXXXXXX as soon as possible and check the status XXXXXXXX@XXXX.com please inform the e-mail address.
If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.
If you briefly explain why you want to return the product in this email, you will be helping us with our product-related work.